How to Revise Confirmations

In this article we will go over the process of sending a revised rate confirmations to carriers.

1. As shown in the image below, you will navigate to the shipment that you want to revise the rate on and click on three dots at the end of the line and select view shipment.

2. On Shipment Detail screen click on the tab "Carrier Pay"

3. Add new charges or modify existing ones, and then click the blue check box to save your edits.

4. Once the charges are made and saved a "Revise Confirmation" button will apear, user will click on it and a revised rate confirmation will be sent to the carrier.

5. If for any reason carrier did not receive the rate confirmation, navigate to "Shipment Events" tab and select "Resend Confirmation" option.